A HP Customer Service Success Story

Written by AboKevin on . Posted in Hardware, HP dv7-2114eo, HP dv9074ea, Windows 7;

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One might believe that I would be angry and upset. Why you ask? Well, last week, on 14 October to be exact the graphics card started acting up again. For those of you that have read this blog for a while you know that I have had to send my HP dv9074ea laptop in for repair twice already due to the graphics card dying on me, rendering the laptop useless. In order to fix the problem the motherboard had to be replaced in both those instances. When I tried to start the laptop last week I got a blue screen before it finished loading the OS and it restarted again. I noticed red stripes all over the screen at boot-up and Windows offered me the option to repair the system. It did not work, and the only way to boot into Windows was to go into Safe Mode and roll back the screen card drivers to the Standard VGA driver ones. Obviously the graphics card had started its downward process of dying on me…

What to go for; the 32 bit or 64 bit version of Windows 7?

Written by AboKevin on . Posted in HP dv9074ea, Microsoft, Opinion, Windows 7;, x64

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The common advice out there is that unless you have more than 4 GB RAM there really is no need to go for a 64bit version of Windows. Well, I think otherwise. Yesterday, I figured it was time to reformat and install Windows 7 RC on my recently returned laptop. It is a HP dv9074ea from 2006. It has a AMD Turion 64 X2 TL-56 processor, I have upgraded it to 2 GB RAM and it has two internal hard drives, initially both 80 GB drives, but one has been exchanged to a 500 GB one. I have been accepted into the Beta testing program for Windows 7 Norwegian Language Edition (x86) and heading the first advice I mentioned above, thus decided to install the 32 bit Norwegian Language RC on the laptop.

AboKevins Laptop Hunt : Episode 2: My laptop returned today.

Written by AboKevin on . Posted in Ad Campaign, HP dv9074ea, Microsoft, Personal

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One month and a day after my laptop died on me it returned from the land of the dead bits and bytes (Norwegian PC repair company Infocare). In my first post I said that I had asked HP for a repair under Norwegian consumer laws 5 year warranty. Not that easy. Since I bought the dv9074ea from Komplett.no I had to take matters to them…

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